Your Privacy Is Our Responsibility

88db ("we", "us", "platform") places the highest importance on the privacy of Bangladeshi players. This Privacy Policy ("Policy") describes what information is collected when you use the 88db website and related services, how that information is used, and what rights you have. By using this platform, you are considered to have given your consent to the terms of this Policy.

Please read this Policy carefully before you start using our services. If you have any questions, contact our support team.

1 Types of Information Collected

88db collects various types of information, which fall mainly into two categories: information you provide directly and information collected automatically.

1.1 Information You Provide Directly

During account registration, identity verification, and financial transactions, you provide the following information:

• Full name, date of birth, and national ID or passport number
• Email address and mobile number
• Residential address
• Financial information: bKash, Nagad, Rocket, Upay, or bank account details (for payment processing)
• All messages and information you share when contacting support

1.2 Information Collected Automatically

Some information is collected automatically while you use the platform:

• IP address and device type (mobile, tablet, desktop)
• Browser type and operating system
• Session duration, pages visited, and click data
• Data collected through cookies and similar tracking technologies
• Transaction history and gaming activity logs

1.3 Information Received from Third Parties

For identity verification and fraud prevention purposes, we may collect information from trusted third-party identity verification services. This information is used only for its stated purpose.

2 Purposes for Using Information

88db uses collected information for the purposes described below:

• Account Management: To create accounts, verify identity, and ensure secure login.
• Payment Processing: To successfully complete deposit and withdrawal transactions.
• Service Improvement: To analyze and improve platform performance.
• Customer Support: To respond to your complaints, questions, and requests.
• Security and Fraud Prevention: To detect and prevent suspicious activity.
• Responsible Gaming: To monitor your gaming behavior and take protective measures when needed.
• Legal Compliance: To comply with applicable laws and regulations.
• Communications: To send important notices, policy changes, and account-related information.

3 Cookies and Tracking Technologies

The 88db website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve website functionality.

3.1 Types of Cookies

• Essential Cookies: Ensure the basic functionality of the website — such as maintaining login sessions.
• Functional Cookies: Remember your preferences and language settings.
• Analytics Cookies: Monitor page views and user behavior to help improve the platform.

3.2 Cookie Controls

You can disable cookies by changing your browser settings. However, disabling some cookies may cause certain platform features to not work properly.

4 Information Sharing and Disclosure

88db does not sell your personal information to third parties. Information may be shared to a limited extent in the following circumstances:

• Service Providers: With trusted partners for payment processing (bKash, Nagad, Rocket, Upay, and associated banks), identity verification, and technology infrastructure management.
• Legal Obligations: To comply with court orders, regulatory directives, or other legal requirements.
• Fraud Prevention: With law enforcement agencies to investigate and prevent illegal activity.
• Business Changes: In the event of a merger, acquisition, or asset transfer, where the receiving party is bound to comply with this Policy.

Any third-party partner may use information only for the specified purpose and is subject to strict confidentiality obligations.

5 Data Security Measures

88db follows industry-standard technologies and processes to protect your personal information:

Please note that no method of transmitting or storing information on the internet is completely secure. We strive to ensure the highest level of protection, but absolute security cannot be guaranteed.

6 Data Retention Period

88db retains your personal information only for as long as it is needed to fulfill the purpose for which it was collected, or for as long as legal obligations continue.

• Active account data: Retained for as long as the account remains active.
• Financial transaction records: Retained for a period determined by legal requirements.
• After account closure: Certain information must be retained for a specified period in accordance with applicable laws and regulations.
• Marketing data: Deleted as soon as possible after you withdraw your consent.

Once the retention period has expired, information is securely deleted or anonymized.

7 Your Rights

As a user of the 88db platform, you have the following rights regarding your own personal information:

• Right of Access: The right to know what information we hold about you and to receive a copy of it.
• Right to Rectification: The right to request correction of any inaccuracies in your information.
• Right to Erasure: The right to request deletion of your information in certain circumstances, though this may not apply where legal obligations exist.
• Right to Restriction of Processing: The right to request that the processing of your information be limited in certain circumstances.
• Right to Withdraw Consent: Where processing relies on your consent, the right to withdraw that consent at any time.
• Right to Lodge a Complaint: The right to file a complaint with the relevant authority if you object to how we process your information.

To exercise any of the above rights, contact us through our support team. We will respond to your request as quickly as possible.

8 Privacy of Minors

The 88db platform is for users aged 21 and above only. We do not knowingly collect any personal information from minors (those under 21).

Age is verified during account registration. If we are informed that information from a minor has been collected by mistake, we will immediately delete that information and close the associated account.

9 Third-Party Websites and Links

The 88db platform may contain links to third-party websites. 88db is not responsible for the privacy practices or policies of these websites. You are advised to read the privacy policy of any external site before visiting it.

10 International Data Transfers

Our servers and processing services may operate in various countries. If your information is transferred outside Bangladesh, we ensure that such transfers are conducted in compliance with international data protection standards and under appropriate safeguards.

11 Marketing Communications

During account registration, you may consent to receiving promotional communications. At any time, you can:

• Unsubscribe from marketing emails through your account settings.
• Notify the support team via live chat or email.

Even if you opt out of marketing communications, important account-related notices will continue to be sent.

12 Policy Changes and Updates

88db may update this Privacy Policy from time to time. For any significant changes, we will:

• Publish the updated policy clearly on the website.
• Update the "Last Updated" date at the top of the page.
• Send a notification to your registered email address for important changes.

Continued use of the platform after a revised policy is published will be understood as your acceptance of the new policy. You are therefore advised to visit this page regularly.

13 Regulatory Authority and Complaints

If you have a complaint regarding the processing of your personal information, please contact our support team first. We will make every effort to resolve your complaint.

If we are unable to resolve the matter together, you may file a complaint with the relevant data protection authority.